Frequent Asked Questions

About Payments

After you place your rental inquiry, through our website’s form, you will receive payment instructions after we confirm availability on your dates. Payment method would be by using a secure link to pay using VISA / MasterCard (debit/credit). Alternatively, locally at our reception desk we can also accept cash in addition to credit and debit cards.

If for any reason you do not appear in the scheduled day and time for the boat’s pick-up, without any previous update, Conteco - Rent A Boat reserves the right to cancel your reservation after 60 minutes, without any notification. It is clarified that the booking rental fee will be lost and not be refunded to your card or in any other way. Please also refer to our Refunds & Cancellation Policy.

No, if for any reason you return the boat before the final return time, you do not deserve any refund.

In Conteco - Rent A Boat we accept all kinds of credit / debit cards that are valid in the EU and Greece. The amount can also be paid off in cash. 

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Type D (2) (1)

No further cost. Conteco - Rent A Boat provides the possibility of adding further drivers completely for free as long as they meet the requirements.

The prices that are valid also by phone or for reservation by physical presence are the prices that you can find on our website's pricelists, not the prices on any offers or promo campaigns.

During renting, in all forms of payment, the commitment of a specific amount of money, as a guarantee is mandatory. This amount differs according to the vessel’s category, but also according to the additional gear and equipment that will be included in the rental and you will be informed about this amount before signing the rental contract. An essential condition is the existence of enough ending charging limit in your credit card, in order to cover the total charges of the guarantee and the rental.  After the rental is over, the amount that was claimed from your credit card as a guarantee is being released.

Yes, as mentioned also in the Rent A Boat page with our rental rates, you are being charged for the fuel you will use at the end of your trip. Upon your return at the port of Assos that you departed from, we will calculate the remaining fuel levels and you will be charged the exact amount for what was consumed. The fuel tank before your departure is always full and you should inspect this as well, before leaving the port. Our new engines of latest technology have a very economic fuel consumption, so we guarantee that on a full tank you can travel distances of at least 70 miles. Just in case you run out, we have on board a second emergency fuel tank, which is always full as well. 

Rental Requirements

No, you do not need a boat driver's license to rent a boat with an engine not bigger than 30HP power. However you will need a car driver's license to rent a boat from Conteco - Rent A Boat. This is not legally required, we require it as a policy to insure that we rent out boats to responsible people that have at least some basic driving experience of any kind of vehicle. Of course, you will need a boat driver's license for our Type D boat that has an engine above the 30HP limit.

You can do it by using cash but only on the spot at our Conteco office in Assos.

In order to rent a boat you should:

- Be at least 18 years old preferable with a car's driving license, which is valid in Greece and issued at least before 3 years.

In order to rent a boat, you should bring your identity card, passport or car's driving license or even boat's driving license if you have one and of course your credit / debit card, if you are not planning to pay in cash.

Boating in General

Of course it is. It is safer than driving a car or most probably any other vehicle, vessel or means of transportation. As long as you respect the sea, the boat and the instructions given by our Conteco representatives, you shouldn't worry about anything.

It is much easier than driving a car. Before we let you out in the open on your own, we will have a short 20-minute training session with you. We will actually have you driving it before our eyes, to make sure you can handle it, so don't worry. In case we judge that you will not be able to cope with the boat we retain the right to refuse the rental overall, for your safety first of all.

Yes, you can. You board the boat by land, at the pier. On board you will have to wear your life jacket at all times, even when you have reached a beach and you are getting off the boat in shallow waters.

Of course they can. We have baby life jackets and smaller size jackets for older children as well. Their parents or legal guardians should always be extra vigilant at all times as they would at the beach.

About Reservations

You will have to make a booking inquiry through our website, with your trip’s details and we will get back with you as soon as possible with availabilities on the dates of your inquiry. You can also call us, or send us an email, or even drop by our desk at our premises and leave your inquiry with our reception. In any case bookings are confirmed only after advance payment.

Through our website www.contecorentalboats.com you can be informed of all our rental rates and you can make a booking inquiry. After your inquiry is confirmed, you will be asked to proceed with a payment to reserve and confirm your booking dates.

As soon as you make a down payment and your reservation is locked, a confirmation message will be sent to you with the reservation number and rental details. In case you need to change or cancel your reservation, please contact us through email. Changes on bookings that are less than 7 days apart from your booked dates, will be handled clearly on current availability. We are not responsible for possibly not being able to find availability and change the dates of your booking if you inform us too late. For refund requests please refer to our Refund & Cancellation Policy.

Yes, always according to current availability. Each reservation is unique and has a separate number.

You can make a reservation paying the advance payment using the secure link provided with a card that is not on your name, but at the day of the rental, the card that will be used for payments (fuels etc) must be of your own and in your name, if you are the driver signing the contract. In case you are the driver, but do not have a credit card with you, you can use a third person’s card, only this person is present.

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Rental Management

During the rental delivery and inspection, it is important to check the boat with our representative and indicate any possible damage from previous rentals. Signing the lease contract you accept that you are aware of these and you are not responsible for them. If no damages are mentioned in your lease contract before your trip, you will be held accountable for every damages that will show up when you return the boat at the end of your rental.

No, in any case it is forbidden explicitly for the vessel to travel outside the Greek territory.

In case any mechanical breakdown occurs, you should contact us immediately through our emergency phone number that you will be provided with at the day of the rental. We will shortly be with you to assist.

In the unfortunate event of an accident you should contact us immediately through our emergency phone number that you will be provided with at the day of the rental, as well as call the port police of the island.

The full day rental lasts for a maximum 7 hours and runs between 09:00 o'clock in the morning and ends at 19:00 in the afternoon (depending on your departure time). If you are not back by that time, 19:00, this will trigger our alert / emergency mode and we would have to come and find / rescue you, as well as inform the authorities. If this situation is triggered as a false alarm with no real emergency, but just because you did not follow our rules, you will be charged a penalty on our services, at least for the cost of the rescue attempt. 

In general there is a grace period around 1 hour (60’), only if you call us ahead and much earlier than the final return time, informing us that you are safe and on your way back.  After the expiry of this period, you are bearing the cost of one more rental day, according to the current pricing policy. If you do not even inform us at all, then as mentioned in the above question, you will trigger the alert / emergency mode which could potentially cost you a lot more than just one more rental day, maybe even legal action against you.

No, you can't. The boat can only be returned at the port of Assos, in front of the Conteco premises, where you initially received it from.

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